A Closer Look at the Fundamentals of Workforce Solutions

Learn what really makes workforce solutions tick before you start investing in this kind of service

Workforce solutions involve analyzing your workforce and tailoring it into your company’s current and future operations effectively. It allows one to stay on track with business goals by ensuring they are working with the right people who are equipped with the necessary skills for the company. Concisely, here’s why basic workforce solutions matter a lot in your business

Operational and Strategic Management

In workforce management, two aspects result in an absolute solution for a business. One of which has to do with solving present activities while the other is more futuristic. To have a clearer understanding;

Operational workforce management is practiced to provide short-term solutions. It assists you in your daily business routines that keep employees well on task while making any necessary tweaks in the long run. The practice also addresses the number of staff needed for projects that run for a short period. On the other hand,

Strategic workforce management involves making long-term strategies that are implemented for business future goals. It usually looks about five years into the future, helping you to proactively attain your goals while precluding future-based obstacles. The strategy enables you to determine where certain skills and positions are deficient in your company in order for you to address and fill the gaps.

There’s quite a number of terms that are related to workforce solutions and it’s important to understand them especially for the sake of proper implementation. Lacking knowledge of these terminologies alone can make business life difficult when working with multiple employees. Some of these terms that you should know include:

Customer Relationship Management (CRM):

This is one of the commonest terms you may have come across. It is a program that allows one to manage customers and potential clients. The obtained information is made available through pre-defined (ad-hoc) reports

Applicant Tracking Systems (ATS):

Indeed, as the name implies, this is a program that enables businesses to electronically carry out corporate recruitment processing. It permits one to post job offers on their website and has a way of storing applicants’ details in its database for effective searching, filtering, and final evaluation. There’s more to what this software can do actually, but this is just the basics.

Recruitment Process Outsourcing (RPO):

This involves outsourcing on different levels for an in-house recruitment function to third-party cooperation, which operates such that the relevant skills, tools, and recruitment activities for the client’s recruitment department.

Managed Service Provider (MSP):

A service that operates similarly to business process outsourcing wherein an agency takes the responsibility of handling a business’s contingent workforce program.

Vendor Management Systems (VMS):

VMS online software acts as a mechanism for organizations to manage and procure employment services through third-party staffing companies for temporary and permanent job positions.

Freelancer Management Systems (FMS):

It is a defined platform that enables businesses to have access to a talented pool of online individual workers by hiring, managing, and paying for projects that are typically handled remotely.

Statement of Work (SOW):

Indeed, this is a document that contains work products and services which include activities and deliverables supplied under a contract or in the timeline of a project.


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