Tips On How to Manage Offshore Leased Staff
Leasing the services of specialists like a seasoned web developer helps to cut costs and to ensure the smooth progress of your project. Companies have learned to one-up their competition by not only working with leased employees but hiring from an offshore staff leasing company.
It’s only a matter of time when more companies opt for offshoring leased work, as rates get even more competitive on a global scale. However, these companies may not have the same grasp of managing their off-site leased staff as they would with their on-site employees. Here are some tips to help:
Clearly outline the responsibilities and tasks of your leased employees in their job descriptions.
Set up parameters and a process to measure progress.
Make sure you, your leased employee, and the leasing firm’s onsite overseer (a project manager or quality assurance specialist) are all on the same page as to the deadline, the work quality, and the project specifics. Management controls include timelines, summary sheets, and project or task breakdown.
Have them submit regular reports and summary sheets.
Summary sheets document the progress made and issues encountered, as well as the next course of action your employee will take – at least what he understands comes next. This is where you can step in and correct if necessary. Depending on how often you want to check the reports, they could send them as frequently as daily, weekly or monthly.
Make it a point to have video or phone conferences to review the project’s progress together and address any issues. Follow these meetings with a summary of the points discussed, and send it to everyone involved.
Keep your communication channels open. During email or chat exchanges, repeat important comments and instructions. Get specific since you may not be available if your employee needs to clarify points.
Some staff leasing companies encourage their clients to offer incentives to their leased employees. This is great for early completions and excellent performances.
Know the process and the tasks needed to finish a project. Your working knowledge and experience let you better assess whether a problem is real, avoidable, or made up. Sometimes delays may just be caused by a lack of work.
Check-in on your leased employees every once in a while. For offshore staff leasing arrangements, simply dropping them a line over their work chat can help gauge how they are doing and how far along the project is.
Whether it’s moving entire business processes or just leasing one to two employees, offshoring still does have risks. Not all employees or working arrangements are perfect, as many managers and entrepreneurs can attest. However strong integration and effective communication can help minimize any risks involved. As long as you understand each other and keep pace with each other in terms of expectations and processes, you and your leased workers can have a smooth working relationship and high productivity.
At Staffing and Leasing, we specialize in helping out small and medium-sized companies streamline their operations by offering them offshore employee leasing options. Our clients get world-class work at far more competitive rates. Contact us to learn more!